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Flight delay escalation procedure for a 3-hour delay: which action is required?

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Immediately email Cargodelays@aircharter.co.uk with the title '3 hour delay' and include route, operator, aircraft type and customer name; in the body update on delay; do this again for 6 hour delays and update on what is being done and who else has been contacted

ACS Broker Practice Test Flash Cards

Flight delay escalation procedure for a 3-hour delay: which action is required?

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